State Farm® Insurance Agent Michelle Rudolph
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leyani Gonzalez
February 18, 2026
"Gracias Martha por su servicio 👍"
"Thank you Leyani for the review! We greatly appreciate it. "
martin carrillo
February 17, 2026
"Estefania fue muy atenta y amable"
"Thank you Martin for the review and welcome to our agency! "
Martin Vigil
February 12, 2026
"I Just need to say , Estefania was very helpful with my questions and with my account details. Thank you very much 👍"
"Thank you for the review. We’re so happy to hear that Estefania was helpful with your questions and account details. Providing clear answers and great service is exactly what we strive for every day at Team Rudolph."
EFRAIN SANCHEZ
February 7, 2026
"Excelente servicio"
"Thank you Efrain for the review! We strive to provide the best customer service ! "
Rojelio Ochoa
February 6, 2026
"Greatest experience! Martha always helps me when I need to make a payment on my insurance. She’s always there to answer any questions that I have for her regarding my insurance policy. Everything is fast and easy!"
"Thank you for the great review! We’re so glad Martha has been helpful and made everything fast and easy for you. We truly appreciate your trust in our office and are always here when you need us!"
Gabriel Rivas
February 5, 2026
"It was quick, easy, and I saved money on my car insurance."
"Thank you Gabriel for the review! We are happy to hear we saved you money. We are here for all your insurance needs. What"
Angela Garcia
January 30, 2026
"Miriam ! Me atendió súper bien !! Muy amable me gustó mucho el serviicio que me dio !"
"Gracias por la excelente reseña! Nos alegra mucho saber que Miriam te atendió de maravilla y te brindó un servicio amable. ¡Te lo agradecemos!"
ESTEFANIA ALARCON
January 29, 2026
"Miriam Solís me ayudó con mi seguro de vida de forma clara y confiable. El proceso fue rápido y sencillo; solo tuve que firmar la aplicación. La recomiendo ampliamente."
"Gracias por la reseña. Nos alegra que Miriam haya podido ayudarte a obtener un seguro de vida. El proceso es rápido y sencillo gracias a las firmas electrónicas."
Mikayla Serna
January 29, 2026
"Miriam helped me with my life insurance today. She was very helpful and kind. She got me fully covered and she made it a very smooth process!"
"Thank you for your great review! We’re so glad Miriam was helpful and made getting your life insurance smooth and easy. We truly appreciate your trust and are always here to help!"
jordannn 1
January 29, 2026
"Miriam helped me set up my life insurance today, and I couldn’t be happier. It gives me peace of mind knowing my family is covered. Will be definitely recommending my friends and family to her!"
"Thank you for the review! We’re so happy Miriam helped you get your life insurance in place. Our office believes protecting families through life insurance is essential, and we truly appreciate your trust and referrals!"
Jules
January 29, 2026
"Miriam Solis helped me today and was extremely helpful and knowledgeable. She took the time to explain everything clearly, answered all of my questions, and made the whole process much easier. I really appreciate her patience and professionalism."
"Thank you for the review! We’re so glad to hear Miriam was helpful, patient, and knowledgeable. We truly appreciate you taking the time to share your experience!"
Frank Gallegos
January 16, 2026
"The only reason why this agent gets high marks is because of her staff. Her staff is so professional and they are very helpful. The agent needs to learn from her staff how to treat customers and how to respond timely Michelle is a terrible individual. it should not be a State Farm agent, rude disrespectful and argumentative. She’s not reliable and she can Cause you financial disparity very quickly if you’re not tracking the things that she does with your insurance coverage. Michelle Randolph worst agent you could ever encounter in the city of Albuquerque. She does not respond to emails phone messages or even text. She unilaterally likes to make changes without your consent, causing an increase of your insurance tried numerous time to work with her but she became argumentative and frustrated very easily. Her staff is wonderful. This is the only reason why she survives,, dare not try to get her during the holidays because she's never around. I had Reggie Gallegos for many years with State Farm and never had any issues until he retired and we got moved over. Michelle is incompetent and lacks professionalism, customer service and has the typical Albuquerque mentality of the land of mañana. Lacks education, expertise in her field, if you value your money and you want someone that is really going to look out for your interest stay away from this office and this agent. Consider this rating a negative star nothing positive about this individual."
"Frank, We’re sorry you had a negative experience. Due to your circumstances at the time, you were unable to sign the required uninsured motorist form. We attempted to work with you; however, without a signed form, coverage cannot be retroactively changed for prior months under State Farm guidelines and coverage must remain in place to ensure protection.
Both the agent and our office made multiple attempts to obtain the necessary documentation; however, your unwillingness to sign the required forms prevented any changes. You also confirmed with other State Farm agents that the New Mexico uninsured motorist guidelines that were explained were correct.
While we understand frustrations can arise, accusations of misconduct and personal attacks do not reflect the reality of the situation or the documented efforts made by the agent. We wish you the best moving forward.
"
Alejandro Estrada Garcia
January 14, 2026
"Excelente servicio y atención de parte de la señorita Martha! Recomendado 10/10"
"Thank you for the review Alejandro ! We greatly appreciate it."
Jonathan Hernandez
December 30, 2025
"I have spoken with several women from this agency. Everyone of them has made it a wonderful experience when talking to them. Quick, professional, caring, and enjoyable to talk with. Thank you State Farm."
"Thank you Jonathan for the review. Our team strives to be quick, professional, and caring—and it means a lot to know you enjoyed working with us. Thank you for trusting our State Farm team"
Adrian Urbina
December 17, 2025
"Excellent service, Mrs. Martha is very friendly and explains excellent, thank you"
"Thank you so much for the review! We are so happy that Martha provided friendly and clear explanations. Thank you for the feedback. "
John Dalton
December 13, 2025
"Marissa helped get me set with my coverage for my new car. She was very knowledgeable, courteous, and professional. I enjoyed speaking with her and she helped guide me in the right direction to help me select the best coverage for my needs. I would recommend this agency and specifically Marissa for all your insurance needs!"
"Thank you for the great review! We’re so glad Marissa was able to help you find the right coverage for your new car. We truly appreciate your recommendation and are always here if you need us!"
Nicholas Burden
December 11, 2025
"Marisa was friendly and thorough, she explained the coverage to me in details and made sure I got everything set up quickly."
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Thank you so much for your review! We’re glad to hear Marisa took the time to explain your coverage in detail while getting everything set up quickly. Providing clear guidance and excellent service is always our goal. We truly appreciate your trust and look forward to being here for you. "
Anthony Fischer
December 10, 2025
"Great service from Tyler Wildman and Marissa Burke. Could not be happier"
"Thank you Anthony ! We appreciate the review. "
Emma Medina
November 24, 2025
"te atienden super bien"
"Thank you for the 5 stars ⭐️ "
Antonia Cardella
November 21, 2025
"I’ve had State Farm insurance forever and am consistently happy. Marisa is super helpful and great to work with."
"Thank you for being a loyal State Farm customer! We’re glad to hear you’ve had a great experience, and Marisa will appreciate the shout-out. We’re always here to help"
Jahir Mendoza
November 11, 2025
"Excelente atención al cliente
Recomendado"
"Thank you Jahir for the review and recommendation!!"
angel oos
November 11, 2025
"Estefanía la mejor"
"Thank you Angel for the review! "
Miguel Alvarez
November 5, 2025
"Excelente servicio y muy profesional en todo momento."
"Thank you Miguel for the 5 star review! "
William Hicks
November 3, 2025
"Great service! Great follow-thru"
"Thank you William for the review!!"
Linda Valencia
November 3, 2025
"The service is spectacular! I absolutely adore Michelle and Marissa. The prices are great, and I’ve always been well taken care of. I have nothing to worry about. I can actually call them, and they will take care of my needs ASAP."
"Thank you so much for giving us a review. It’s been a pleasure working with you and your family all these years. My team and I strive to give the best customer service because it’s all about building those relationships and helping our customers. My team and I appreciate you and we’re glad you like your calendar."