State Farm® Insurance Agent Michelle Rudolph
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Duran (Suzie Q)
July 7, 2026
5
out of
5
rating by Susan Duran (Suzie Q)
"I called and within minutes was sent everything we needed for our customer who purchased a new vehicle. Thank you, Michelle, for your excellent customer service."
We responded:
"Thank you so much for your review. We're happy Michelle was able to assist you in a timely manner. Congratulations on your new vehicle, and thank you for trusting our agency. We're always here if you need us!"
Gloria Sanchez
June 17, 2026
5
out of
5
rating by Gloria Sanchez
"Tyler was great! Patient and understanding and so helpful with ideas on how to rectify our problem. He went way above and beyond. Thank you Tyler!"
We responded:
"Thank you for the review! We are glad Tyler was able to go above and beyond to assist you. We appreciate your business and your feedback!"
Robert Gomez
June 16, 2026
5
out of
5
rating by Robert Gomez
"Ever since I switched to Michelle's agency it has been great customer service and communication. I was having a lot of problems with another agency. Estefania helped me on some difficult situations and made sure everything was taken care of this little awesome woman kicks but and brings her A game to work everyday. Mrs Michelle office is full of good hardworking woman who really treat clients right and go out of there way to always help. They are some of the most understanding and hardworking group of work I've seen and they all talk even if you dont get to work with some they all still say hand acknowledge you. The environment is welcoming when you walk in the door unlike the agency off San Mateo and Menaul ( not mentioning names) Michelle runs a good honest agency and her and her staff are all beautiful inside and out can't say enough great things about them I highly recommend them."
We responded:
"Thank you Robert for the kind review. We are pleased that Estefania was able to assist you with your situation. Team Rudolph strives to provide the best customer service, Thank you for trusting us with all your insurance needs. "
Brianda Ocana
June 10, 2026
5
out of
5
rating by Brianda Ocana
"Estefania was very helpful, provided excellent service, and is a very pleasant person to talk to. The process was super fast and easy."
We responded:
"Thank you for your kind review! We’re so glad Estefania was able to provide excellent service and make the process quick and easy. We appreciate your business and look forward to helping you with all your insurance needs."
Brenda L L
May 27, 2026
5
out of
5
rating by Brenda L L
"I was referred to this office by a dear friend, and I’m so glad I reached out. After being with Progressive for 26 years, making a change felt overwhelming, but Estefania made the entire process so easy. She was incredibly helpful, patient with the many questions I had, and always professional.
The timeliness, communication, and overall customer service have been excellent — especially for someone as busy as I am. I truly appreciate all the help and highly recommend this office!"
We responded:
"Thank you so much for your kind words and for trusting our office after 26 years with another company — we know making a change can feel overwhelming! We’re so happy to hear Estefania made the process smooth, informative, and stress-free for you. She truly cares about providing excellent customer service and taking the time to make sure our customers feel comfortable and supported every step of the way. We appreciate your recommendation and look forward to being here for all your insurance needs for years to come!"
Iveth Franco
May 22, 2026
5
out of
5
rating by Iveth Franco
"Estefania has always been helpful and super quick. I appreciate her customer service! She is very knowledgeable and communicates effectively. I have been doing business with her for more than 5 years."
We responded:
"Thank you for your kind words and continued trust over the years! We’re so happy to hear that Estefania has consistently provided you with quick, knowledgeable, and effective service. We truly appreciate your loyalty and look forward to continuing to help with your insurance needs for many more years to come! - Michelle Rudolph State Farm #TeamRudolph"
Isaiah Vaughn
May 21, 2026
5
out of
5
rating by Isaiah Vaughn
"Christine was amazing! She actively went out of her way to ensure my issue was taken care of! Extremely high level of customer service!"
We responded:
"Thank you Isaiah for the review!!!"
concepcion hernandez
April 27, 2026
5
out of
5
rating by concepcion hernandez
"Martha was very knowledgeable in adding me in the system"
We responded:
"Thank you for the 5 star review! We are pleased you had a great experience with Martha. We strive to provide excellent customer service. "
Fernanda Orozco
March 16, 2026
5
out of
5
rating by Fernanda Orozco
"I always have great experience here. They’re all great. Martha was the one that helped me. I recommend you guys her. She’s awesome. She’ll find the best quote for you guys."
We responded:
"Thank you so much for your review. We’re so glad to hear you always have a great experience with our team. Martha will be especially happy to see your shoutout—she truly goes above and beyond to find the best options for our customers.
We appreciate your recommendation and look forward to continuing to take great care of you! "
Esau pedroza
March 16, 2026
5
out of
5
rating by Esau pedroza
"Michelle fue muy hamable excelente servicio"
We responded:
"Thank you for the review! We appreciate it."
Yany Revilla
March 6, 2026
5
out of
5
rating by Yany Revilla
"I am so great full to be doing business with you guys ..thank you"
We responded:
"Thank you Yany ! We appreciate your business and here for all your insurance needs. "
Arlene Marquez
March 3, 2026
5
out of
5
rating by Arlene Marquez
"The customer service is amazing. Everyone I have dealt with has given me awesome service."
We responded:
"Thank you for the review . We strive to provide the best possible experience for everyone we work with, and it’s wonderful to hear that you had such a positive experience. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. "
Teresa Dippery
March 3, 2026
5
out of
5
rating by Teresa Dippery
"I went in person and the people there were all friendly. Service was efficient and professional."
We responded:
"Thank you Teresa! It was so nice meeting you yesterday and we’re so glad you found our team friendly and that your visit was efficient and professional — that’s exactly what we strive for every day."
Luis Bustillos
March 2, 2026
5
out of
5
rating by Luis Bustillos
"Excellent service from Marta."
We responded:
"Thank you Luis! We appreciate the review and happy that you received. Excellent customer service from Martha. "
Nathan Lazarus
February 28, 2026
1
out of
5
rating by Nathan Lazarus
"State Farm denied my weather‑damage claim after their adjustor told me, “you’re covered for weather damage, you have weather damage, but you’re not getting covered.” He even called himself a “scientist” and insisted “we don’t get hail in New Mexico.” Then he tried to show me what “real damage” looks like by poking a metal object through a shingle.
After decades as a customer, this is the treatment I got. Be careful of bad neighbors who cheat, steal, and abuse your loyalty — I’ve moved all my policies elsewhere.
No integrity and your response reflects your company."
We responded:
"We’re sorry to hear about your experience. We were unable to locate you as a customer serviced through our office, as the policies referenced are tied to a different location I only recently began overseeing. It also appears the claim referenced is from 2023.
I have left messages to connect with you and have involved our Claims team to help review and assist. Please return our call so we can support you further."
Matthew Gonzalez
February 27, 2026
5
out of
5
rating by Matthew Gonzalez
"Needed a new truck added to my policy and Estefania added it within 5 minutes. Super helpful!"
We responded:
"Matthew, thank you for your wonderful review of State Farm Agent Michelle Rudolph’s Team!"
Leyani Gonzalez
February 18, 2026
5
out of
5
rating by Leyani Gonzalez
"Gracias Martha por su servicio 👍"
We responded:
"Thank you Leyani for the review! We greatly appreciate it. "
martin carrillo
February 17, 2026
5
out of
5
rating by martin carrillo
"Estefania fue muy atenta y amable"
We responded:
"Thank you Martin for the review and welcome to our agency! "
Martin Vigil
February 12, 2026
5
out of
5
rating by Martin Vigil
"I Just need to say , Estefania was very helpful with my questions and with my account details. Thank you very much 👍"
We responded:
"Thank you for the review. We’re so happy to hear that Estefania was helpful with your questions and account details. Providing clear answers and great service is exactly what we strive for every day at Team Rudolph."
Isidro Castanon
February 10, 2026
5
out of
5
rating by Isidro Castanon
"Muy profesionales"
We responded:
"Thank you Isidro for the 5 stars ! "
EFRAIN SANCHEZ
February 7, 2026
5
out of
5
rating by EFRAIN SANCHEZ
"Excelente servicio"
We responded:
"Thank you Efrain for the review! We strive to provide the best customer service ! "
Rojelio Ochoa
February 6, 2026
5
out of
5
rating by Rojelio Ochoa
"Greatest experience! Martha always helps me when I need to make a payment on my insurance. She’s always there to answer any questions that I have for her regarding my insurance policy. Everything is fast and easy!"
We responded:
"Thank you for the great review! We’re so glad Martha has been helpful and made everything fast and easy for you. We truly appreciate your trust in our office and are always here when you need us!"
Gabriel Rivas
February 5, 2026
5
out of
5
rating by Gabriel Rivas
"It was quick, easy, and I saved money on my car insurance."
We responded:
"Thank you Gabriel for the review! We are happy to hear we saved you money. We are here for all your insurance needs. What"
Angela Garcia
January 30, 2026
5
out of
5
rating by Angela Garcia
"Miriam ! Me atendió súper bien !! Muy amable me gustó mucho el serviicio que me dio !"
We responded:
"Gracias por la excelente reseña! Nos alegra mucho saber que Miriam te atendió de maravilla y te brindó un servicio amable. ¡Te lo agradecemos!"
ESTEFANIA ALARCON
January 29, 2026
5
out of
5
rating by ESTEFANIA ALARCON
"Miriam Solís me ayudó con mi seguro de vida de forma clara y confiable. El proceso fue rápido y sencillo; solo tuve que firmar la aplicación. La recomiendo ampliamente."
We responded:
"Gracias por la reseña. Nos alegra que Miriam haya podido ayudarte a obtener un seguro de vida. El proceso es rápido y sencillo gracias a las firmas electrónicas."